Stitch It guarantees quality workmanship. Should a mistake occur, we will:
1. Fix the alteration right away at no additional charge
If the alteration cannot be fixed:
1. Garments will be reimbursed as per the price paid on original receipt and Stitch It will keep the garment.
2. In the absence of an original receipt, fees will be reimbursed to a fair, mutually agreed to value and Stitch It will keep the garment.
All items must be returned within 30 days, unused, unopened, and with original receipt.
Reliable Products, if product is not performing properly must be returned directly to Reliable, information on packaging.
If you have any questions or concerns, please do not hesitate to call our toll free Customer Service number at 1-866-334-4440.